Q&A

Reception

Reception is open from 09:00 am until midnight, staffed by our friendly receptionists who are ready to assist with any inquiries.

Rooms

Yes, fresh and clean bed sheets are included in the price.

Each bed is equipped with a storage box, large enough for your important belongings. Please note, padlocks are not included but can be rented for 2 euros or 50 crowns.

Yes, please book into Campus One, where all bunk beds have thick curtains for privacy.

Yes, our bathrooms are well-equipped, including hairdryers.

Yes, a variety of products are available in each bathroom, labeled with our brand.

Absolutely. We likely have the charger you need, available for a deposit of 10 euros or 250 crowns, refundable upon return.

No curfew at WOH. You’ll have a code for the front door, allowing 24/7 access. Please respect quiet hours.

An elevator is available in Campus Two. If needed, contact us for accommodation arrangements.

Check-In/Check-Out

Online check-in is available and speeds up the process at reception, also helping us reduce paper use. You’ll receive a link on your arrival day.

Yes, to receive your key and important hostel information. We also look forward to meeting you!

Check-in starts at 15:00, but early arrivals can store luggage in our locked room.

Reception closes at midnight, but inform us for self check-in arrangements.

For early departures, place your key in the mailbox next to the front door. Leave rented items over your bed or in the mailbox.

Services at the Hostel

Towels can be rented for 2 euros or 50 czk (cash only), usable throughout your stay. Leave them on your bed upon check-out.

Padlocks are available for rent at 2 euros or 50 czk. Please return them with your room key at check-out.

Yes, laundry (washing and drying) is available for 8 euros or 200 czk. Visit reception for details and detergent.

Yes, we offer black and white printing. Please ask at reception.

Yes, these are available at reception.

Payments

Payment can be made by card (in CZK) or cash (in Euros or local currency). Most card types are accepted.

Unfortunately, American Express is not accepted.

City tax payment is cash-only (Euros or local currency).

Transportation

Here’s how to reach us from the airport:

  • Take bus 119 (buy a ticket for 40 CZK ~ 1.6 € from the yellow ticket machine using your credit/debit card).
  • Stamp your ticket upon boarding (in the small yellow/orange machine). Alight at the final stop, Nádraží Veleslavín.
  • Transfer to Metro line A (green), heading towards Depo Hostivař, and exit at Staromestska.
  • From there, it’s a 7-minute walk to our hostel. Use Google Maps for directions to Týn 642/6, Ungelt.
  • Bus 119 links Prague airport with Nádraží Veleslavín (Metro line A). The journey to the metro station takes about 20 minutes.

To reach us from the main train station:

  • Buy a ticket for 30 CZK ~ 1.6 € from the yellow ticket machine inside the station (card payment accepted).
  • Exit the train station, turn right, and walk about 2-3 minutes to the tram lines. Cross them and take tram number 15 or 26 to Náměstí Republiky (4-minute journey).
  • From Náměstí Republiky, walk towards Old Town Square (about a 7-10 minute walk).
  • Use Google Maps for directions to Týn 642/6, Ungelt.

From Florenc bus station:

  • Walk to the tram stop “Florenc” and take tram number 8. Alight after 1 stop at “Náměstí Republiky” (3-minute journey).
  • Alternatively, take Metro line B (yellow) towards Zličín and exit at “Náměstí Republiky” (1-minute journey).
  • From Náměstí Republiky, walk towards Old Town Square (about a 7-10 minute walk).
  • Use Google Maps for directions to Týn 642/6, Ungelt.

Local Information

The nearest ATM, which doesn’t charge for withdrawals, is just two minutes away from our hostel. It’s at Komerční banka, Celetná 30, 110 00 Staré Město.

The closest exchange office is at 1, Stare Mesto, 110 000 Praha, near the Church of Our Lady Before Tyn. However, the best rates are found at Václavské Náměstí 832/19, Jindřišská 832, 110 00 Praha 1-Nové Město, a 10-minute walk from our hostel.

Most places in Prague accept card payments. Euros are generally accepted only in the city center. It’s advisable to carry some cash, preferably in local currency, as exchange rates in shops can be high.

The nearest grocery store, Albert, is located in the Kotva shopping center, just 5 minutes from us. The address is Kotva, Náměstí Republiky, 110 00 Nové Město.

The nearest post office is at Jindřišská 909/14, 110 00 Nové Město, housed in a beautiful historical building. If you need a postbox, the closest one is at Rybna 682/14.

Yes, Prague is considered safe, particularly for women.

Campus One vs Campus Two

Campus One is the main building with various bed options and bunk beds with curtains, hosting activities but without an elevator. Campus Two, a short walk away, features fairytale-inspired single beds with canopy nets in cozier rooms. Both campuses share amenities.

General

‘Děkuji’ is how you say ‘thank you’ in Czech. It can be somewhat challenging to pronounce for English speakers. Here’s a phonetic transliteration to help with pronunciation:

Děkuji is pronounced as “Dyeh-koo-yee.”

Breaking it down further:

  • “Dě” sounds like the “de” in “den,” but with a slightly softer ‘d’ and a longer ‘e.’
  • “ku” is pronounced like “koo” in “kook.”
  • “ji” is similar to the “yee” in “yeet.

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